Frequently Asked Questions
If you can’t find the answer you’re looking for please let us know.
Below, you’ll find answers to some of the most commonly asked questions about our services, including counseling, coaching, insurance details, and more. We’ve created this page to help guide you through any uncertainties you may have. If you don’t find the answer you’re looking for, feel free to reach out directly — we’re always here to help!
Client & Session Information
Yes, Rosheen Haumann Counseling is accepting new clients and would be happy to discuss how she can support you. If you’re ready to take the next step, feel free to reach out, and we can explore what services best suit your needs.
Yes, Rosheen is in-network with Aetna, Blue Cross Blue Shield, Cigna, United Healthcare, and several other insurance carriers. She’s happy to help you understand and use your insurance benefits when you schedule a session.
While Rosheen offers both counseling and coaching, insurance only covers counseling sessions, as they involve a clinical mental health diagnosis. Coaching focuses on personal growth, goal-setting, and well-being, which are not covered by insurance companies. Coaching is considered a non-medical service, and therefore insurance providers do not reimburse for it.
Typically, sessions are 50 minutes long, though longer sessions can be arranged if needed. Coaching sessions may vary depending on the goals being addressed, and we can discuss what works best for your specific needs during our initial consultation.
The number of sessions depends on your individual needs and goals. Some clients may find short-term counseling or coaching sufficient, while others may prefer ongoing support over a longer period of time. We’ll work together to create a plan that feels right for you and reassess as needed to ensure you’re getting the most out of our time together.
You can easily schedule a session by contacting Rosheen through her website, or by reaching out via phone or email. We’ll coordinate a time that works for you and discuss whether you’re looking for counseling or coaching, as well as your preferred session format—whether it’s in person or virtual.
Coaching vs. Counseling
Counseling with Rosheen focuses on addressing mental health concerns like anxiety, depression, and trauma by exploring past experiences and healing emotional wounds. It often involves a diagnosis and is usually covered by insurance. Coaching, on the other hand, is more about personal development, goal-setting, and achieving success in areas like relationships, career, or self-growth. It’s future-focused, not covered by insurance, and designed for individuals who are emotionally stable but seeking guidance and motivation to reach their full potential.
Yes, we can discuss transitioning from counseling to coaching or from coaching to counseling based on your evolving needs. It’s important to note that insurance will only cover counseling services and not coaching, so any transition may impact your payment method. We can explore these options in more detail together if your goals or focus change.
“Absolutely! Coaching with Rosheen is a supportive, goal-oriented process designed to help you achieve personal and professional growth. If you’d like to learn more about how coaching works and how it could benefit you, please visit our dedicated page: What is Coaching?. There you’ll find detailed information on the coaching process, its benefits, and how Rosheen can support you on your journey to success.”
Policies & Procedures
No, prescribing medication is not a service I offer. However, if you need psychiatric care, I collaborate with several trusted psychiatrists in the Mansfield, Arlington, and DFW Metroplex areas, and I can provide referrals when needed. While medication can help manage symptoms, our work together will focus on addressing the underlying issues, exploring your behavior, and equipping you with strategies to help you reach your personal or relational goals.
Your first session with Rosheen will focus on getting to know you, understanding your goals, and identifying any challenges you’re currently facing. Whether it’s counseling or coaching, this initial meeting helps lay the foundation for our work together and allows us to develop a tailored approach to support your journey moving forward.
Yes! Rosheen Haumann Counseling offers both in-person and virtual sessions to accommodate your preferences and needs. In-person sessions take place in Mansfield, Texas, while virtual sessions can be held via secure video conferencing, making it easy for you to get the support you need, no matter your location.
We understand that life happens, and sometimes you need to cancel or reschedule. If you need to cancel or reschedule your appointment, we kindly ask that you provide at least 24 hours’ notice. Missed appointments or late cancellations may be subject to a cancellation fee. Please reach out if you need to make any changes to your scheduled sessions.
While I am here to support you during our scheduled sessions, I am not available for 24/7 emergency support. If you are experiencing a mental health crisis or emergency, please contact emergency services immediately by calling 911 or going to your nearest emergency room. For non-urgent mental health crises, you can also reach out to your local crisis hotline or the National Suicide Prevention Lifeline at 1-800-273-8255.